Journal of Services Marketing : Impact Factor & More
eISSN: 0887-6045pISSN: 0887-6045
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Key Metrics
CiteScore 
7
SNIP
1.36
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Topics Covered on Journal of Services Marketing
Journal of Services Marketing Journal Specifications
Indexed in the following public directories
Web of Science 
Scopus 
SJR
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1987 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Recently Published Papers in Journal of Services Marketing
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- 15 May 2026
- Journal of Services Marketing
Inclusive metaverse services: how desired self-identity shapes service evaluations and disability acceptance
- 24 Apr 2026
- Journal of Services Marketing
Digital co-waiting: humour, camaraderie and emotional flux during Fortnite’s Black Hole event
- 20 Mar 2026
- Journal of Services Marketing
Online shopping acceptance among elderly consumers in Latin America
- 17 Mar 2026
- Journal of Services Marketing
The impact of perceived crowding on customers’ desire for revenge in service failure situations and its underlying mechanisms
- 12 Mar 2026
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How and for whom does customer incivility affect employee outcomes? A three-wave survey
- 11 Mar 2026
- Journal of Services Marketing
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