Journal of Services Marketing : Impact Factor & More
eISSN: 0887-6045pISSN: 0887-6045
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Key Metrics
CiteScore 
7
SNIP
1.36
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Topics Covered on Journal of Services Marketing
Journal of Services Marketing Journal Specifications
Indexed in the following public directories
Web of Science 
Scopus 
SJR
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1987 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Recently Published Papers in Journal of Services Marketing
Guest editorial: Rethinking service complexities: insights from Latin America for advancing services marketing research
- 26 Jun 2026
- Journal of Services Marketing
Discerning authenticity through symbolic and natural stimuli: an integrated servicescape model for AI service apps
- 23 Jun 2026
- Journal of Services Marketing
Editorial: Why human experience matters for service research
- 11 Jun 2026
- Journal of Services Marketing
Unexpected utilization of servicescape dimensions to support customers experiencing vulnerabilities
- 21 May 2026
- Journal of Services Marketing
Value facilitation practices in micro and small enterprises: empirical evidence from the tourism industry
- 19 May 2026
- Journal of Services Marketing
“The widows of Cornershop”: organizational legitimacy and customer experience in the transition to Uber Eats
- 15 May 2026
- Journal of Services Marketing
Guest editorial: Rethinking service complexities: insights from Latin America for advancing services marketing research
- 26 Jun 2026
- Journal of Services Marketing
Discerning authenticity through symbolic and natural stimuli: an integrated servicescape model for AI service apps
- 23 Jun 2026
- Journal of Services Marketing
Editorial: Why human experience matters for service research
- 11 Jun 2026
- Journal of Services Marketing
Unexpected utilization of servicescape dimensions to support customers experiencing vulnerabilities
- 21 May 2026
- Journal of Services Marketing
Value facilitation practices in micro and small enterprises: empirical evidence from the tourism industry
- 19 May 2026
- Journal of Services Marketing
“The widows of Cornershop”: organizational legitimacy and customer experience in the transition to Uber Eats
- 15 May 2026
- Journal of Services Marketing
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