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Journal of Service Management : Impact Factor & More
eISSN: 1757-5826pISSN: 1757-5818
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Journal of Service Management Key Metrics
CiteScore 
16.1
Eigenfactor
0.001 - 0.005
Impact Factor
10 - 15
SJR
Q1Strategy and Management
SNIP
2.38
Topics Covered on Journal of Service Management
Service innovation
Customer experience
Business model
Conceptual framework
Service design
Well-being
Customer satisfaction
Service experience
Service system
Sharing economy
Journal of Service Management Journal Specifications
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1990 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Recently Published Papers in Journal of Service Management
How and when effective customer journeys drive brand loyalty: the role of consumer-brand identification
- 16 Apr 2024
- Journal of Service Management
Beyond templates: methodological reporting practices and their impact in qualitative service research
- 5 Apr 2024
- Journal of Service Management
Leveraging artificial intelligence in firm-generated online customer communities: a framework and future research agenda
- 20 Mar 2024
- Journal of Service Management
Agencement of onlife and phygital: smart tech–enabled value co-creation practices
- 12 Mar 2024
- Journal of Service Management
Guest editorial: Digital service innovation: ontology, context and theory
- 11 Mar 2024
- Journal of Service Management
Blending access-based services and triadic frameworks: an empirical evaluation of Packaging-as-a-Service
- 5 Mar 2024
- Journal of Service Management
How and when effective customer journeys drive brand loyalty: the role of consumer-brand identification
- 16 Apr 2024
- Journal of Service Management
Beyond templates: methodological reporting practices and their impact in qualitative service research
- 5 Apr 2024
- Journal of Service Management
Leveraging artificial intelligence in firm-generated online customer communities: a framework and future research agenda
- 20 Mar 2024
- Journal of Service Management
Agencement of onlife and phygital: smart tech–enabled value co-creation practices
- 12 Mar 2024
- Journal of Service Management
Guest editorial: Digital service innovation: ontology, context and theory
- 11 Mar 2024
- Journal of Service Management
Blending access-based services and triadic frameworks: an empirical evaluation of Packaging-as-a-Service
- 5 Mar 2024
- Journal of Service Management
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FAQs on Journal of Service Management
How long has Journal of Service Management been actively publishing? 
Journal of Service Management has been in operation since 1990 till date.
What is the publishing frequency of Journal of Service Management?
Journal of Service Management published with a Bi-monthly frequency.
How many articles did Journal of Service Management publish last year?
In 2023, Journal of Service Management publsihed 32 articles.
What is the eISSN & pISSN for Journal of Service Management?
For Journal of Service Management, eISSN is 1757-5826 and pISSN is 1757-5818.
What is Citescore for Journal of Service Management?
Citescore for Journal of Service Management is 16.1.
What is SNIP score for Journal of Service Management?
SNIP score for Journal of Service Management is 2.38.
What is the SJR for Journal of Service Management?
SJR for Journal of Service Management is Q1.
Who is the publisher of Journal of Service Management?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Service Management.
