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Journal of Service Management : Impact Factor & More
eISSN: 1757-5826pISSN: 1757-5818
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Journal of Service Management Key Metrics
CiteScore 
16.1
Eigenfactor
0.001 - 0.005
Impact Factor
10 - 15
SJR
Q1Strategy and Management
SNIP
2.38
Topics Covered on Journal of Service Management
Service innovation
Customer experience
Business model
Conceptual framework
Service design
Well-being
Customer satisfaction
Service experience
Service system
Sharing economy
Journal of Service Management Journal Specifications
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1990 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Planning to publish in Journal of Service Management ?
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Recently Published Papers in Journal of Service Management
Elevating the human experience through service standards: insights from the global refugee crisis
- 8 Nov 2024
- Journal of Service Management
Service virtuousness: implementing the very best of human qualities in service delivery
- 10 Oct 2024
- Journal of Service Management
Frontline employee work engagement and customer service evaluations: a conceptual replication
- 27 Sep 2024
- Journal of Service Management
Reuse of service concept elements for modular service design
- 26 Sep 2024
- Journal of Service Management
Organizational resiliency through practice innovation: forced brand evolution in a prolonged exogenous service ecosystem disruption
- 22 Aug 2024
- Journal of Service Management
Successful implementation of customer experience strategy: determinants and results
- 22 Jul 2024
- Journal of Service Management
Elevating the human experience through service standards: insights from the global refugee crisis
- 8 Nov 2024
- Journal of Service Management
Service virtuousness: implementing the very best of human qualities in service delivery
- 10 Oct 2024
- Journal of Service Management
Frontline employee work engagement and customer service evaluations: a conceptual replication
- 27 Sep 2024
- Journal of Service Management
Reuse of service concept elements for modular service design
- 26 Sep 2024
- Journal of Service Management
Organizational resiliency through practice innovation: forced brand evolution in a prolonged exogenous service ecosystem disruption
- 22 Aug 2024
- Journal of Service Management
Successful implementation of customer experience strategy: determinants and results
- 22 Jul 2024
- Journal of Service Management
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Compare journals across 7 parameters SJR Ranking, Topics covered, Indexing Database, Publication Review Time, Publication Type, Article Processing Charges & Recently Published papers
SJR Ranking, Topics covered, Indexing Database, Publication Review Time, Publication Type, Article Processing Charges & Recently Published papers
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FAQs on Journal of Service Management
How long has Journal of Service Management been actively publishing? 
Journal of Service Management has been in operation since 1990 till date.
What is the publishing frequency of Journal of Service Management?
Journal of Service Management published with a Bi-monthly frequency.
How many articles did Journal of Service Management publish last year?
In 2023, Journal of Service Management publsihed 32 articles.
What is the eISSN & pISSN for Journal of Service Management?
For Journal of Service Management, eISSN is 1757-5826 and pISSN is 1757-5818.
What is Citescore for Journal of Service Management?
Citescore for Journal of Service Management is 16.1.
What is SNIP score for Journal of Service Management?
SNIP score for Journal of Service Management is 2.38.
What is the SJR for Journal of Service Management?
SJR for Journal of Service Management is Q1.
Who is the publisher of Journal of Service Management?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Service Management.
