International Journal of Electronic Customer Relationship Management : Impact Factor & More
eISSN: 1750-0672pISSN: 1750-0664
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Key Metrics
CiteScore 
2
H-Index
16
SJR
Q3Business, Management and Accounting (miscellaneous)
SNIP
0.56
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Topics Covered on International Journal of Electronic Customer Relationship Management
International Journal of Electronic Customer Relationship Management Journal Specifications
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SJR
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| Publisher | Inderscience Publishers |
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Recently Published Papers in International Journal of Electronic Customer Relationship Management
Customer knowledge and business performance - the moderating role of firm size in Vietnam
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Customer knowledge and business performance - the moderating role of firm size in Vietnam
- 1 Jan 2026
- International Journal of Electronic Customer Relationship Management
CLICK & PAY: discovering impact inside e-commerce shopper personality
- 1 Jan 2026
- International Journal of Electronic Customer Relationship Management
Impact of influencer marketing on buying behaviour of millennials and generation Z
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
Critical success factors in implementing a CRM solution: a case study
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
Engagement in rhythm: decoding the drivers of customer loyalty in Spotifys music platform
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
Determinants of customer switching intentions on social commerce sites: a push-pull-mooring framework
- 1 Jan 2025
- International Journal of Electronic Customer Relationship Management
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