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Buy our subscription for 2-3 years and utilise your university funds.

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FAQs

Do you offer student discounts? Faqs

Yes, we offer discounts for students if you are signed up with your institution email address. Please write to us at support@researcher.life from your institution email address with a valid student ID proof to avail the same.

Do you offer discounts on group plans? Faqs

If you're looking to purchase a plan for your lab or university, please share your requirements for discounts and customisations. We'll send you a quote within 1 working day.

I have a discount code, how can I apply it? Faqs

You can apply the discount code in the 'Apply discount code' section of the payment page.

Do you bill in local currencies? What are the available invoice types? Faqs

We offer billing in local currencies.
We plan to support more currencies and invoicing options in future. Write to us at support@researcher.life with your requirements so that we can consider this down the road.

What are the payment methods available? Faqs

We support payments via debit, credit or prepaid card through Stripe’s Payment Platform.

Can I use institutional funds to purchase the All Access Pack? Faqs

Absolutely! You are welcome to use institutional funds to purchase the All Access subscription. Our hassle-free online payment is streamlined through the secure Stripe payment platform, and accept payments via debit, credit, or prepaid cards. For customers purchasing from our Japan store, we offer billing in Japanese yen and provide the Japanese tax invoice (見積書・納品書・請求書一式) on successful payment. This detailed invoice can then be used to claim a reimbursement from your institution.

Some institutions have specific rules on how these funds should be used, so we recommend checking the guidelines before making the purchase.

Can I use my research funds to buy custom All Access Packs before the end of my academic year? Faqs

You can use any unutilized funding to purchase All Access Packs, choosing from our monthly, quarterly, or annual plans based on your needs.

Will my subscription be auto renewed upon expiry? Faqs

You can choose to cancel your subscription at any point of time, if you wish to do so.
If cancellation is done within 30 days of purchase for annual subscription, and 7 days of purchase for monthly, quarterly or semi-annual subscription, you will be eligible for a refund. After the mentioned period, no refunds will be provided. Your subscription will continue until its expiry.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at support@researcher.life.

Can I cancel my subscription once I purchase it? Faqs

You can choose to cancel your subscription at any point of time, if you wish to do so.
If cancellation is done within 30 days of purchase for annual subscription, and 7 days of purchase for monthly, quarterly or semi-annual subscription, you will be eligible for a refund. After the mentioned period, no refunds will be provided. Your subscription will continue until its expiry.
To cancel your subscription at any point in time, you can navigate to the "Membership & Billing" page. If you are facing any difficulties, please reach out to us at support@researcher.life.