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International Journal of Quality and Service Sciences : Impact Factor & More

eISSN: 1756-6703pISSN: 1756-669X

Key Metrics

CiteScore
4.1
H-Index
35
SJR
Q2Business, Management and Accounting (miscellaneous)
SNIP
1.02
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Topics Covered on International Journal of Quality and Service Sciences

International Journal of Quality and Service Sciences Journal Specifications

Overview
Publisher EMERALD GROUP PUBLISHING LTD
Language English
Frequency Quarterly
General Details
LanguageEnglish
FrequencyQuarterly
Publication Start Year2009
Publisher URLVisit website
Website URLVisit website
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Recently Published Papers in International Journal of Quality and Service Sciences

Quality4.0 in services: how absorptive capacity shapes sustainable performance
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Adoption of technology in life insurance: bibliometric analysis
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Quality4.0 in services: how absorptive capacity shapes sustainable performance
  • 14 Apr 2026
  • International Journal of Quality and Service Sciences
How artificial intelligence shapes customer emotional experiences: a systematic literature review
  • 25 Mar 2026
  • International Journal of Quality and Service Sciences
Agentic AI in services: orchestrating human–machine synergy for service excellence
  • 19 Mar 2026
  • International Journal of Quality and Service Sciences
Urban and social regeneration: coworking Gottifredo case study
  • 11 Mar 2026
  • International Journal of Quality and Service Sciences
Adoption of technology in life insurance: bibliometric analysis
  • 19 Feb 2026
  • International Journal of Quality and Service Sciences
Transforming hospitality 5.0: a systematic review of AI’s impact on employee experience and well-being
  • 13 Feb 2026
  • International Journal of Quality and Service Sciences

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