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Journal of Services Marketing : Impact Factor & More
eISSN: 0887-6045pISSN: 0887-6045
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Journal of Services Marketing Key Metrics
CiteScore 
7
SNIP
1.36
Topics Covered on Journal of Services Marketing
Customer satisfaction
Well-being
Internet service
Quality of service
Social media
Service recovery
Conceptual framework
Emotional behavior
Professional services
Social capital
Social support
Customer experience
Customer value
Word of mouth
Financial services
Service innovation
Server authentication
Regulatory focus theory
Customer participation
Conceptual model
Journal of Services Marketing Journal Specifications
Indexed in the following public directories
Web of Science 
Scopus 
SJR
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1987 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Recently Published Papers in Journal of Services Marketing
Elevating service research in Africa
- 4 Dec 2024
- Journal of Services Marketing
Examining roles of peripheral service evidence in customer experiences: from the perspective of embodied interaction
- 25 Nov 2024
- Journal of Services Marketing
Service experience lies in the eye of the beholder: contextualizing extant literature toward integrating eye-tracking in service research
- 4 Nov 2024
- Journal of Services Marketing
Multisensory healing: transformative service encounters in nonpharmacological therapies for cancer patients’ well-being
- 1 Nov 2024
- Journal of Services Marketing
Towards a responsible gaming ecosystem: a call to action
- 22 Oct 2024
- Journal of Services Marketing
Subscriber retention management: SRM framework and future research agenda
- 17 Oct 2024
- Journal of Services Marketing
Elevating service research in Africa
- 4 Dec 2024
- Journal of Services Marketing
Examining roles of peripheral service evidence in customer experiences: from the perspective of embodied interaction
- 25 Nov 2024
- Journal of Services Marketing
Service experience lies in the eye of the beholder: contextualizing extant literature toward integrating eye-tracking in service research
- 4 Nov 2024
- Journal of Services Marketing
Multisensory healing: transformative service encounters in nonpharmacological therapies for cancer patients’ well-being
- 1 Nov 2024
- Journal of Services Marketing
Towards a responsible gaming ecosystem: a call to action
- 22 Oct 2024
- Journal of Services Marketing
Subscriber retention management: SRM framework and future research agenda
- 17 Oct 2024
- Journal of Services Marketing
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FAQs on Journal of Services Marketing
How long has Journal of Services Marketing been actively publishing? 
Journal of Services Marketing has been in operation since 1987 till date.
What is the publishing frequency of Journal of Services Marketing?
Journal of Services Marketing published with a Bi-monthly frequency.
How many articles did Journal of Services Marketing publish last year?
In 2024, Journal of Services Marketing publsihed 60 articles.
What is the eISSN & pISSN for Journal of Services Marketing?
For Journal of Services Marketing, eISSN is 0887-6045 and pISSN is 0887-6045.
What is Citescore for Journal of Services Marketing?
Citescore for Journal of Services Marketing is 7.
What is SNIP score for Journal of Services Marketing?
SNIP score for Journal of Services Marketing is 1.36.
Who is the publisher of Journal of Services Marketing?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Services Marketing.
