Key Metrics
7
CiteScore
CiteScore
CiteScore measures average citations received per document published in the serial.
0.93
5-Year SI
5-year SI
- N/A 2-year SI
- 0.89 Lifetime SI
Scite Index
Scite Index
scite Index is the ratio of citations supporting research which is published in the journal to sum of citations either supporting or contrasting the research published in the journal for the same time period. Minimum 100 supporting citations required.
1.36
SNIP
SNIP
Source Normalized Impact per Paper measures actual citations received relative to citations expected for the serial’s subject field.
Indexed in the following public directories
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Web of Science -
Scopus -
SJR
Topics Covered
- Customer satisfaction
- Well-being
- Internet service
- Quality of service
- Social media
- Service recovery
- Conceptual framework
- Emotional behavior
- Professional services
- Social capital
- Social support
- Customer experience
- Customer value
- Word of mouth
- Financial services
- Service innovation
- Server authentication
- Regulatory focus theory
- Customer participation
- Conceptual model
Journal Specifications
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1987 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Check my PaperRecently Published Papers
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Full paper
Service experience lies in the eye of the beholder: contextualizing extant literature toward integrating eye-tracking in service research
- 4 Nov 24
- Journal of Services Marketing
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Full paper
Multisensory healing: transformative service encounters in nonpharmacological therapies for cancer patients’ well-being
- 1 Nov 24
- Journal of Services Marketing
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Full paper
Towards a responsible gaming ecosystem: a call to action
- 22 Oct 24
- Journal of Services Marketing
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Full paper
Subscriber retention management: SRM framework and future research agenda
- 17 Oct 24
- Journal of Services Marketing
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Full paper
The sorrows of methods researchers
- 17 Oct 24
- Journal of Services Marketing
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Full paper
Using PLS-SEM and XAI for causal-predictive services marketing research
- 11 Oct 24
- Journal of Services Marketing
Scite analysis
Powered by scite_
1.8k articles received 77.7k citations see all
- 2,793 Supporting
- 70,566 Mentioning
- 331 Contrasting
Editorial notices
- 0 Retractions
- 0 Withdrawals
- 0 Corrections
- 0 Errata
- 0 Expression of Concern
FAQs
How long has Journal of Services Marketing been actively publishing?
Journal of Services Marketing has been in operation since 1987 till date.
What is the publishing frequency of Journal of Services Marketing ?
Journal of Services Marketing published with a Bi-monthly frequency.
How many articles did Journal of Services Marketing publish last years ?
In 2023, Journal of Services Marketing published 70 articles.
What is the eISSN & pISSN for Journal of Services Marketing ?
For Journal of Services Marketing,eISSN is 0887-6045 and pISSN is0887-6045.
What is Citescore for Journal of Services Marketing ?
Citescore for Journal of Services Marketing is 7.
What is SNIP score for Journal of Services Marketing ?
SNIP score for Journal of Services Marketing is 1.36.
Who is the publisher of Journal of Services Marketing ?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Services Marketing.