Key Metrics
7
CiteScore
CiteScore
CiteScore measures average citations received per document published in the serial.
0.93
5-Year SI
5-year SI
- N/A 2-year SI
- 0.89 Lifetime SI
Scite Index
Scite Index
scite Index is the ratio of citations supporting research which is published in the journal to sum of citations either supporting or contrasting the research published in the journal for the same time period. Minimum 100 supporting citations required.
1.36
SNIP
SNIP
Source Normalized Impact per Paper measures actual citations received relative to citations expected for the serial’s subject field.
Topics Covered
- Customer satisfaction
- Well-being
- Internet service
- Quality of service
- Social media
- Service recovery
- Conceptual framework
- Emotional behavior
- Professional services
- Social capital
- Social support
- Customer experience
- Customer value
- Word of mouth
- Financial services
- Service innovation
- Server authentication
- Regulatory focus theory
- Customer participation
- Conceptual model
Journal Specifications
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1987 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Check my PaperRecently Published Papers
-
Full paper
Editorial: Service resilience in an increasingly ambiguous, dynamic and complex world – absorb, adapt and transform
- 16 Apr 24
- Journal of Services Marketing
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Full paper
How can service organizations build resilience by leveraging capabilities and service worker team knowledge?
- 16 Apr 24
- Journal of Services Marketing
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Full paper
Mindfulness, resilience and the happiness of service employees working from home
- 15 Apr 24
- Journal of Services Marketing
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Full paper
The use of implicit measures in service research: Why, how, when and what is the way forward?
- 15 Apr 24
- Journal of Services Marketing
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Full paper
<i>Presence</i>: consumers’ different reactions to service and manufacturing firms with low CSR in social conduct
- 12 Apr 24
- Journal of Services Marketing
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Full paper
The possibilities of resilience for service organisations
- 9 Apr 24
- Journal of Services Marketing
Scite analysis
Powered by scite_
1.8k articles received 75.3k citations see all
- 2,705 Supporting
- 68,415 Mentioning
- 322 Contrasting
Editorial notices
- 0 Retractions
- 0 Withdrawals
- 0 Corrections
- 0 Errata
- 0 Expression of Concern
FAQs
How long has Journal of Services Marketing been actively publishing?
Journal of Services Marketing has been in operation since 1987 till date.
What is the publishing frequency of Journal of Services Marketing ?
Journal of Services Marketing published with a Bi-monthly frequency.
How many articles did Journal of Services Marketing publish last years ?
In 2023, Journal of Services Marketing published 70 articles.
What is the eISSN & pISSN for Journal of Services Marketing ?
For Journal of Services Marketing,eISSN is 0887-6045 and pISSN is0887-6045.
What is Citescore for Journal of Services Marketing ?
Citescore for Journal of Services Marketing is 7.
What is SNIP score for Journal of Services Marketing ?
SNIP score for Journal of Services Marketing is 1.36.
Who is the publisher of Journal of Services Marketing ?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Services Marketing.