Key Metrics
16.1
CiteScore
CiteScore
CiteScore measures average citations received per document published in the serial.
0.001 - 0.005
Eigenfactor
Eigenfactor
Eigenfactor Score measures the number of times articles from the journal published in the past five years have been cited. This does not include self citations.
10 - 15
Impact Factor
Impact Factor
Impact factor of a journal is calculated by dividing the number of current year citations to the source items published in that journal during the previous two years.
0.93
5-Year SI
5-year SI
- N/A 2-year SI
- 0.93 Lifetime SI
Scite Index
Scite Index
scite Index is the ratio of citations supporting research which is published in the journal to sum of citations either supporting or contrasting the research published in the journal for the same time period. Minimum 100 supporting citations required.
Q1
Strategy and Management
SJR
- Q1 Strategy and Management
- Q1 Tourism, Leisure and Hospitality Management
- Q1 Business, Management and Accounting (miscellaneous)
SJR
SJR
SCImago Journal Rank measures weighted citations received by the serial. Citation weighting depends on subject field and prestige (SJR) of the citing serial.
2.38
SNIP
SNIP
Source Normalized Impact per Paper measures actual citations received relative to citations expected for the serial’s subject field.
Topics Covered
- Service innovation
- Customer experience
- Business model
- Conceptual framework
- Service design
- Well-being
- Customer satisfaction
- Service experience
- Service system
- Sharing economy
Journal Specifications
| Overview | |
| Publisher | EMERALD GROUP PUBLISHING LTD |
| Language | English |
| Frequency | Bi-monthly |
| General Details | |
| Language | English |
| Frequency | Bi-monthly |
| Publication Start Year | 1990 |
| Publisher URL | Visit website |
| Website URL | Visit website |
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Check my PaperRecently Published Papers
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Full paper
Elevating the human experience through service standards: insights from the global refugee crisis
- 8 Nov 24
- Journal of Service Management
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Full paper
Service virtuousness: implementing the very best of human qualities in service delivery
- 10 Oct 24
- Journal of Service Management
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Frontline employee work engagement and customer service evaluations: a conceptual replication
- 27 Sep 24
- Journal of Service Management
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Full paper
Reuse of service concept elements for modular service design
- 26 Sep 24
- Journal of Service Management
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Full paper
Organizational resiliency through practice innovation: forced brand evolution in a prolonged exogenous service ecosystem disruption
- 22 Aug 24
- Journal of Service Management
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Full paper
Successful implementation of customer experience strategy: determinants and results
- 22 Jul 24
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Scite analysis
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647 articles received 32.2k citations see all
- 922 Supporting
- 30,250 Mentioning
- 66 Contrasting
Editorial notices
- 0 Retractions
- 0 Withdrawals
- 0 Corrections
- 0 Errata
- 0 Expression of Concern
FAQs
How long has Journal of Service Management been actively publishing?
Journal of Service Management has been in operation since 1990 till date.
What is the publishing frequency of Journal of Service Management ?
Journal of Service Management published with a Bi-monthly frequency.
How many articles did Journal of Service Management publish last years ?
In 2023, Journal of Service Management published 32 articles.
What is the eISSN & pISSN for Journal of Service Management ?
For Journal of Service Management,eISSN is 1757-5826 and pISSN is1757-5818.
What is Citescore for Journal of Service Management ?
Citescore for Journal of Service Management is 16.1.
What is SNIP score for Journal of Service Management ?
SNIP score for Journal of Service Management is 2.38.
What is the SJR for Journal of Service Management ?
SJR for Journal of Service Management is Q1.
Who is the publisher of Journal of Service Management ?
EMERALD GROUP PUBLISHING LTD is the publisher of Journal of Service Management.